Turn-around of a 1.5 years-old project delay in four months

Course corrected and salvaged a significantly delayed an FCC & DOJ-approved program

A top 5 cable television company

Charlotte, NC

The Client retained Accenture to help deliver a Joint-Operating Entity project approved by the FCC & Dept. of Justice that was over 1.5 years behind schedule to promote and sell partner offers in a bi-directional sales flow.

My contributions

  • Program management (two simultaneous engagements)
  • Project management (oversight of entire turnaround initiative)
  • Change control
  • Full refactor & re-baseline of Delivery Plan

How I helped

I led the PMO team to take over, develop and execute a turnaround strategy amidst in-flight deliverables and pre-committed timelines by immediately putting in place several changes.

The first was a complete re-baseline of the project plan to decompose into a lower level of granularity for both better tracking and improved milestone inter-dependencies. This allowed us to understand day-by-day exactly which point encountered resistance and delays.

My team and I paired this with a daily RAID call across all workstreams and impacted stakeholders to surface roadblocks & issues and captured them in our RAID log.

Due to an overwhelming amount of change requests, we implemented a Change Control policy within the organization to streamline and regulate change adoption.

Significant behind-the-scenes activities were implemented to move the project forward and ultimately a successful turnaround.

Outcome

  • Relieved significant monetary penalties for the Client by meeting all Joint-milestones
  • Minimized delays and scope creep by streamlining a centralized change adoption process
  • Successfully reversed a year-long failing project in under four months

Can I help with turning around your delayed project?

Let's have a friendly chat and find out